Shipping policy
Shipping Policy – ARES
1. Shipping Areas
ARES ships its products to the United States and internationally (depending on the countries available at the time of order).
Shipping costs and delivery times vary depending on the destination and the chosen shipping method.
2. Processing and Shipping Times
Orders are prepared and shipped within 1 business day (excluding weekends and public holidays).
A shipping confirmation email with a tracking number is sent once the order has been shipped.
3. Estimated Delivery Times
All worldwide deliveries usually arrive via express shipping in 2 to 4 business days
👉 Please note this may vary in cases of force majeure (strikes, transport delays, weather conditions, etc.).
4. Shipping Costs
Shipping costs are calculated automatically at checkout, based on:
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The weight and volume of the products
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The destination
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The chosen shipping method (standard or express)
Shipping may be offered free of charge for certain orders, according to the conditions indicated on the ARES website.
5. Order Tracking
Each shipped order comes with a tracking number allowing the customer to track the progress of their package.
This number is sent by e-mail at the time of shipping.
6. Receipt of Order
Upon receiving the package, the customer must check the condition of the packaging and contents.
In case of any issue (missing product, damaged product, or damaged package), please contact us within 48 hours at:
📧 support@ares-ring.com
7. Delays and Lost Packages
In the case of a significant delay or loss of the package, ARES commits to opening an investigation with the carrier and offering an appropriate solution — either a reshipment or a refund.
8. Contact
For any question regarding shipping, you can contact us:
📧 support@ares-ring.com
🌐 https://www.ares-ring.com/